Mon, 1 December 2014
A post Inforum 2014 discussion about Infor CRM (formerly SalesLogix) and how CRM fits in with Infor's many offerings. Sponsored by http://crmswitch.com |
Fri, 14 November 2014
Steve & Sam discuss the differences between integrating CRM & ERP and unifying the two product categories, as well as the challenges that come with either scenario. Sponsored by http://crmswitch.com |
Thu, 2 October 2014
Steve & Sam talk to Diane Berry, Chief Knowledge Evangelist at Coveo, about the present state and the future of customer service. Diane explains how to make sense of ever changing data in different formats across different on-premises and cloud systems -- in order to most efficiently solve customer issues. |
Wed, 24 September 2014
Steve and guest Cathy Boudreau of Harvest Solutions discuss HubSpot's Inbound 2014 conference as well as the similarities & differences between Pardot and HubSpot. Steve also talks about the Marketo road show and what he learned about lead enrichment and predictive lead scoring. |
Wed, 20 August 2014
Sam and Steve trace Infor's CRM moves from the 2011 bromance between Charles Phillips and Marc Benioff to the recent acquisition of SalesLogix from SwiftPage. |
Tue, 12 August 2014
Brian Kelly, CMO of InsideView, joins Sam and Steve to explain how a combination of data, insights and connections helps salespeople and marketers drive highly relevant conversations and communications - and therefore dramatically higher conversion rates. |
Mon, 21 July 2014
Steve and Sam discuss Gartner's 2014 Magic Quadrant for Sales Force Automation. Sam airs a few of his CRM pet peeves. |
Thu, 26 June 2014
Sam and Steve discuss Microsoft's Spring '14 Release Preview Guide & the race to catch up with salesforce.com, switching from HubSpot to Pardot, NetSuite SFA, SalesLogix Xbar and G2 Crowd Grid for CRM. |
Wed, 11 June 2014
Steve returns to the show eight weeks after his mountain bike crash and talks marketing automation and CRM with Sam |
Mon, 24 March 2014
The benefits to defining your CRM requirements as early as possible. Base's move from Chicago to the Bay area. Microsoft's CRM strategy. Native advertising explained. Twitter today. |
Wed, 19 March 2014
Dan Ogdon joins Sam & Steve to discuss the coming Act! Cloud and how it will be interwoven with Swiftpage's flagship email marketing offering. |
Thu, 27 February 2014
Dan Reid, the Director of Product Management for partners at DocuSign, Inc., joins Sam and Steve to discuss why everything's better with DocuSign on top of it (including CRM, of course) |
Fri, 24 January 2014
Sam and Steve discuss extreme weather, SalesLogix 8.1, Microsoft's purchase of Parature, cloud CRM iteration pace, BrightTALK integration with Salesforce, Zendesk's IPO "signals" and more. |
Wed, 15 January 2014
Rhoda Bernstein, the Director of Strategic Alliances for Dun and Bradstreet, joins Sam and Steve to talk about important business improvements that result from having accurate CRM data.
Direct download: 018_Give_CRM_Data_Springtime_Freshness.mp3
Category:Business -- posted at: 6:11pm PDT |