Wed, 16 October 2013
Sam and Steve interview Clint Oram, co-founder and CTO of SugarCRM about the latest release of Sugar and how the changes relate to the user experience. Topics range from an exploration of the technological CRM weeds to contemporary business and user requirements -- and how CRM should ideally solve these needs.
Direct download: 011_In_The_Weedy_Clouds_With_Clint_Oram.mp3
Category:Business -- posted at: 5:00pm PDT |
Thu, 10 October 2013
Establishing trust between a CRM consultant and a customer, the concept of a proof-of-concept, Steve pokes fun at Microsoft's CRM video script writer, Marc Benioff and Michael Arrington lightly spar before delaring their bromantic affection for one another, the hackiness of CRM journalism. Hosted by Steve Chipman and Sam Biardo. |
Tue, 8 October 2013
Steve and Sam discuss duplicate prevention and duplicate checking in CRM. |
Thu, 3 October 2013
Why CRM data migration is more complex than most people naturally assume, what's wrong with CRM RFPs, A Sugar competitive advantage, Microsoft's reimagined UI, Salesforce's seamless upgrades. Hosts: Steve Chipman and Sam Biardo |